General Conditions of Purchase

1. Overview

These General Conditions of Purchase govern the relationship between Akolee Fashion House (“Akolee F.H” or “Akolee”) and our customers (“you” or “your”) when you make a purchase through our online store. By placing an order, you agree to the terms and conditions outlined below.

2. Eligibility to Purchase

  • You must be at least 18 years old or have the consent of a legal guardian to make a purchase.

  • By placing an order, you confirm that all information provided is accurate and complete.

3. Product Availability

  • All products are subject to availability. In the event that an item is out of stock, we will notify you and provide options, including a full refund or substitution.

4. Prices and Payment

  • All prices are listed in United States Dollars (USD) and are subject to change without notice.

  • Payment methods accepted include all standard and modern payment options.

  • Full payment is required at the time of purchase. Orders will not be processed until payment is successfully completed.

5. Taxes and Duties

  • Applicable sales taxes may be added to your order based on your shipping address.

  • International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.

6. Order Confirmation

  • Once your order is placed, you will receive a confirmation email detailing the items purchased and payment received.

  • If you do not receive a confirmation email, please contact us at support@akolee.com.

7. Shipping and Delivery

  • Orders are processed within 1-3 business days, with an estimated delivery time of 2-3 weeks (business days) after processing.

  • Akolee F.H. is not responsible for delays caused by shipping carriers or customs clearance.

  • Refer to our Orders & Shipping Policy for further details.

8. Returns, Exchanges, and Refunds

  • Please refer to our Refunds & Returns Policy for detailed information.

  • Items must be returned in their original condition within the specified return period.

9. Limitation of Liability

  • Akolee F.H. is not liable for indirect, incidental, or consequential damages arising from the purchase or use of our products.

  • Our liability is limited to the purchase price of the item in question.

10. Changes to Orders

  • Changes to your order, such as updating shipping details, must be requested within 24 hours of placing the order by contacting shop@akolee.com.

  • Once processing begins, changes may not be possible.

11. Intellectual Property

  • All designs, images, and materials associated with Akolee F.H. are protected by copyright and trademark laws.

  • You may not reproduce, distribute, or use our intellectual property without prior written consent.

12. Governing Law and Jurisdiction

  • These terms are governed by the laws of United States of America.

  • Any disputes will be resolved in the courts of United States of America.

13. Policy Updates

  • Akolee F.H. reserves the right to update or modify these General Conditions of Purchase at any time. Changes will be effective upon posting on our website.

14. Contact Information

For inquiries related to your purchase, please contact:
Customer Support Team
Email: support@akolee.com